Digital Firm

digital securely A digital theater is unrivaled in which nearly all of the organizations signifi dealt business kinships with nodes, suppliers, and employees are digitally enabled and mediate. Core business processes are accomplished through digital networks spanning the entire organization or linking multiple organizations. Characteristics of digital dissipateds digital firms are characterized by the use of four major preparedness systems. i. put out chain steering systems seek to change the family between suppliers and the firm to optimize the planning, sourcing, manufacturing and tar of products and serve. ii. Customer family alliance management systems attempt to develop a coherent, incorporate assoil of all the relationships a firm maintains with its customers. iii. Enterprise systems create an melt enterprise wide information system to co-ordinate gumption internal processes of the firm. iv. Knowledge management systems seek t o create, capture, store and jibe firm expertise and experience. Knowledge Management Systems offer merged services to deploy Knowledge Management instruments for networks of participants. i.e. active cognition works, in knowledge-intensive business processes along the entire knowledge free spirit cycle Example of a Digital Firm in Kenya i. Safaricom.

As the leading mobile network in Kenya it can be categorized as a digital firm because it meets all the required characteristics of a digital firm. These accommodate: a. Supply Chain Management Safaricom has automated relationships between suppliers an d the firm to optimize delivery of products ! and services. This is because majority of the companies services are offered digitally. These services range from lofty Speed Internet on bustling Phones and Modems, M-pesa, Sms, Bonga Loyalty Programs and a host of many others. b. Customer relationship management In toll of customer relationship management the companys customer care service is...If you loss to get a fully essay, order it on our website: OrderCustomPaper.com

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